Privacy Policy

Brits & Associates Neurodiagnostics ("we", "us", or "our") respects your privacy and is committed to protecting your personal and medical information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect the following types of information when you use our services or website:

• Personal Information: Full name, contact number, email address, date of birth, and ID/passport number.
• Medical Information: Referral details, clinical history, test results (EEG, NCS, EMG, Sleep Studies, etc.).
• Technical Information: IP address, browser type, device information, and website usage data via Google Analytics.

2. How We Use Your Information

Your information is used to:

• Provide accurate neurodiagnostic testing and reporting
• Schedule and manage appointments
• Communicate test results and medical reports
• Comply with legal, medical, and regulatory requirements
• Improve our services and website user experience

3. Data Protection & Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure storage. Only authorised personnel have access to your medical records.

4. Sharing of Information

We do not sell your personal or medical data. Information may be shared only with:

• Your referring doctor or healthcare provider (with your consent)
• Regulatory bodies when legally required
• Trusted third-party service providers under strict confidentiality agreements

5. Your Rights under POPIA

You have the right to:

• Access, correct, or delete your personal information
• Object to the processing of your data
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator of South Africa

6. Cookies and Analytics

We use Google Analytics to understand how visitors use our website. You can manage or disable cookies through your browser settings.

7. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us:

Brits & Associates Neurodiagnostics
247 Rondebult Road, Farrar Park, Boksburg, 1459
Email: info@britsneuro.co.za
Phone: +27 10 746 4886